Walk in Interview .. Call Center Agent .. Arabic English Speaking

Call Center Agent 

(Arabic English Speaking )-

Walk in Interview -26th Aug 2018 -9.00 am -12.00

Details:

• Company Name:DULSCO LLC
• Employment Type:Full Time
• Monthly Salary:4,000 - 5,999 AED

• Minimum Work Experience:2-5 Years
• Minimum Education Level:Bachelors Degree

• Listed By:Employer
• Company Size:1001-5000 Employees
• Career Level:Mid-level

Description:

Looking for 2+yrs of experience into Call Center /Customer Service

Excellent Communication skills in Arabic and English

Immediately available to start

Salary-AED 4500+Standard Benefits

Interested candidates kinldy walk in to the below location on Sunday 26th Aug between 9.00 AM-12.00 PM

Dulsco Head Office

Al Quoz Industrial Area 4

Once you reach the location kindly come backside of the building on Ground Floor.
Metro route to get here: Easiest way via Metro. Please alight/get down at First Gulf Bank Metro Station and take feeder bus F25. Get down at Al Quoz Dynamic Industries Station (Bus Stop is in front of DULSCO Head office; approximate 20 minutes from metro stop).

Read More

Marketing Coordinator - CHalHOUB GROUP

Marketing Coordinator - EGP - Ralph Lauren

What you’ll do 

• You will develop the adapted tools to implement the strategy by market/store (with a focus on UAE )
• You will use marketing KPIS to measure brand and marketing activities
• You will be responsible for CRM activity and reporting
• You will coordinate, organize and ensures implementation of the operational in-store action plan to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
• You will implement marketing strategies & action plan given by Senior Brand Marketing Executive to improve brand’s performance
• You will be responsible for consumer knowledge, segmentation and lifecycle by country/city/store
• You will optimize service & in-store experience
• You will assist in the development of the sales force animation program
• You will monitor Store KPI’s
• You will maintain budget sheet for allocated markets
• Additional tasks might be required, in reasonable alignment with the job role

What you need to succeed in this role 
In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility 
UAE National with Family book (Khulasat Al Qaid) 
Education: - University Degree in Business or Marketing 
Graduate from recognized Business Schools or Universities 
Previous Experience 1 to 3 years of relevant experience 
Marketing of global brands in FMCG, Luxury, B to B, Brand development, ideally for multiple networks and multiple markets 
Linguistic Skills English - Required 
Arabic and French is an advantage 

We can offer you:

• The opportunity to build a career with a world-class luxury retail marketing team
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub

APPLY: https://www.chalhoubgroupcareers.com/job/Marketing-Coordinator-EGP-Ralph-Lauren/488527701/?feedId=247301&utm_source=Indeed&utm_campaign=Chalhoub_Indeed&source=Indeed

Read More

Administration Officer

Administration Officer

We are looking for an Admin Officer for an online marketing company in Dubai.
Trilingual : English french and Arabic speaking candidates.
Gender : Any

Min Experience: 3 Years

Salary : AED 6000 
Temp/Perm: : Permanent

Location : United Arab Emirates

Posted Date: June 20, 2018

APPLY: http://www.parkerconnect-me.com/view_jobs.php?job_id=2262

Read More

Customer Service Representative

Customer Service Representative

Graviton Interiors - Dubai

Key Responsibilities

• Process purchase orders received from TPPs and direct customers within the assigned territory.
• Update of backlog and revenue recognition files and drive Daily management.
• Invoice in a timely manner including monthly billings
• Preparation and submission of export documentation to ensure timely revenue recognition.
• Concisely communicate order status to TPPs and direct customers.
• Handling all customers calls by taking ownership and responsibility
• Managing customers inquiries such as pricing, stock availability, delivery, order status and product information
• Work closely with commercial operations and internal support functions to drive growth and continuous improvement.
• Interface with Sales Administration / Logistics / Purchasing to confirm delivery / installation / warranty terms for Instrument order
• Support commercial forecast accuracy by providing estimates throughout month
• Instrumental in integration of newly acquired businesses.
• Mentor and support colleagues in team

Required Skills

• Minimum 5 years’ experience in a Customer Support role
• Knowledge in export processes is required
• Good IT skills and experience in using ERP
• Ability to demonstrate the mindset and use of methodology to drive continuous improvement
• Fluent in English and French (Arabic language is an advantage)
• Excellent organizational competencies with attention to detail
• Enthusiastic with strong communication skills

APPLY: https://www.edarabia.com/customer-service-representative-dubai-uae/?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

Read More

Team Leader- Customer Service

Team Leader- Customer Service

Ki Consulting - Dubai

• Monitor team performance

• Enable development opportunities for team through participation in big initiatives.

• Assist team members who are new to the process.

• Prepare development plans for team members and track their implementation.

• Answer queries raised by the team.

• Undertake call/email /Chat monitoring and undertaking the necessary follow on action

• Ensure team adherence to discipline & company Policies.

• Prepare ad-hoc reports / incentive sheet, etc.

• Provide inputs through forums to improve work procedures that can enhance overall team performance.

• Communicate the shift timings to the advisors

• Mark Attendance for the team and shift

• Cascade updates or information to the team through buzz session or nominate a team member to conduct the same.

• Monitor calls

• Conducting one on one sessions & team meetings

• Provide feedback and coaching to the advisors.

• Study the team data to analyze and draw trends

• Track attrition and performance regularly

• Handle escalations

• Conduct quarterly audits for leave cards and other documentation.

• Provide updates to Team Manager regularly with respect to the performance of the team and any issues faced by them.

• Initiate CAP/DAP/EDP as required

• Co-ordinate with the Quality Team on quality improvement

• Real time queue management

Job Type: Full-time

Salary: AED5,500.00 to AED6,500.00 /month

Experience: Team Leader: 2 years (Required)

Education: Bachelor's (Required)

Location: Dubai (Preferred)

Language: English (Required) / Arabic (Required)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=89fd922fa185985f

Read More

Call Center Agent / Customer Service Representative

Call Center Agent / Customer Service Representative

NestleWaters - Jebel Ali Freezone

We required Call Center/telesales/Customer service Agent Female Arabic and English speaker, 20 to 28 years age. should have 1 to 2 years experience in call center and telesales. candidate on visit visa is preferred please send your CV attached with This add.

Job Type: Full-time

Salary: AED2,500.00 to AED3,500.00 /month

Experience:

• Call Center: 1 year (Required)
• customer service: 1 year (Required)

Location: Jebel Ali Freezone (Preferred)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=8765160994152e60

Read More

Female Customer Service Representative (Arabic)

Female Customer Service Representative (Arabic)

Ourshopee.com - Dubai

URGENTLY REQUIRED

CALL CENTER/CUSTOMER SERVICE REPRESENTATIVE (FLUENT IN ARABIC)

We are looking for Call Center Representatives who can Read, Write and Speak ARABICfor an expanding company in Dubai. You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company’s services, collect information on the client’s requirements, up sell services and conduct follow-up calls.

- Manage incoming calls and customers service enquiry

- Routing the issue to correct team by understanding the issue properly.

- Should act as a first point of contact for customers for all issues service support.

- Follows up on escalated and re assigned service support requests and tickets

- To represent the Customer Service Center on groups as required.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of all conversations in our call center database

Job Types: Full-time, Permanent

Experience: customer service: 1 year (Required)

Location: Dubai (Preferred)

Language: Arabic (Required)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=56176dd097bee772

Read More

Receptionist/ Customer Service

Receptionist/ Customer Service

Spider Business Center - Dubai

AED3,500 - AED4,500 a month - Full-time, Permanent

We are currently seeking a highly motivated, enthusiastic, committed FEMALE Receptionist with excellent communication skills. The candidate needs to have at least 2 years’ experience in the receptionist field and Real Estate.

• Welcomes clients and visitors by greeting them in person or on the telephone, taking inbound and outbound calls.

• Able to multi-task

• Very strong telephone/ email skills

• Must be proficient in organizing the schedules and bookings

• Maintains safe and clean reception area by complying with procedures, rules and regulations

• Contributes to team effort by accomplishing related results as needed.

Must attach photograph onto CV.

Job Types: Full-time, Permanent

Salary: AED3,500.00 to AED4,500.00 /month

Experience:

• Customer Service: 2 years (Required)
• Receptionist: 2 years (Required)

Language: Fluent English (Required)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=5f7a57dcb8732e6a

Read More