Customer Service Officer - Business Banking

Customer Service Officer - Business Banking

Location: Dubai UAE

     

Purpose  

• To  receive and/or make calls for assisting Micro/SE customers through inbound channels and offer end to end servicing for resolving inquiries and service request on customer accounts by ensuring better quality & increased Service levels.

Key Result Areas
• Ensure that the KPI targets set are met
• To manage complex queries of company accounts and revert on resolution based on TAT.
• Ensure the SME service levels are met.
• Ensure retention of quality customers for maximum revenue generation
• Satisfy customers on every inquiry or service request call.
• Create effective hooks for customer to mitigate customer risk.
• Ensure First call Resolution by coordinating with the internal departments.
• Ensure control requirement of the business are adhered to in line with Bank policies to ensure quality growth in business.
• Ensure sound awareness levels on all SME products.

Knowledge, Skills and Experience   • Strong analytical, logical skills
• Sound market knowledge and SME business understanding
• Sound technical skill-set across diverse products
• University degree in any business discipline, 1-2 years of relevant work experience in   Commercial/SME Banking in the functions of PMU/Relationship Management / Tele Sales /  Services

APPLY: https://www.akhtaboot.com/en/uae/jobs/dubai/91202-Customer-Service-Officer---Business-Banking-at-Mashreq-Bank?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

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Arab Operation Officer

Arab Operation Officer

Jeita Resturents

Location: Dubai
AED5,000 - AED6,000 a month

We are group of Lebanese Restaurants

looking for a dynamic Person to lead the operations within our restaurants under the Managment of the Restaurants Manager

previous Food / Restaurant experience is a must

driving license is a must

Job Type: Full-time

Salary: AED5,000.00 to AED6,000.00 /month

APPLY:https://www.indeed.ae/viewjob?jk=2865f91f5043bfb9&q=Operation+Officer&l=Dubai&tk=1crju8t4m36rs801&from=ja&alid=5a24f5a7e4b0809a85dd91bb&utm_source=jobseeker_emails&utm_medium=email&utm_campaign=job_alerts&rgtk=1crju8t4m36rs801

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WALK IN Interview for Sales Officer

WALK IN Interview for Sales Officer- 

5th November, 2018 @ 10AM-12:30PM

First Solution Management Services - Dubai

WALK IN Interview for Sales Officers of Banking Products - Credit Card; Personal Loan; Auto Loans; CASA

Date: 5th of November, 2018 @ 10AM-12:30PM
Location: Business Atrium Building, 2nd Floor, Office # 205, Oud Metha Road, Dubai, U.A.E.
Land Mark: Near to Out Metha Metro Station - Green Line; Besides Homes R Us Building; Same Building of Fresh Plus and Subway.

Job Description:

Primarily assigned to generate Sales and Clients for our Bank Affiliate
Perform Field Visits as needed
Prepares Day End Report for their Daily Visits and Submission
Work together with his/her colleague for their common goal of generating Sales
Have his/her daily goal to Achieve his/her Daily Target and fulfill his/her monthly target

We offer competitive salary packages along with handsome rewards and bonuses on achieving targets, medical insurance and other amenities.

Job Type: Full-time

Salary: AED3,000.00 to AED3,500.00 /month

Experience:

• Banking Sales: 1 year (Preferred)
• Insurance Sales: 1 year (Preferred)

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Walk in Interview .. Call Center Agent .. Arabic English Speaking

Call Center Agent 

(Arabic English Speaking )-

Walk in Interview -26th Aug 2018 -9.00 am -12.00

Details:

• Company Name:DULSCO LLC
• Employment Type:Full Time
• Monthly Salary:4,000 - 5,999 AED

• Minimum Work Experience:2-5 Years
• Minimum Education Level:Bachelors Degree

• Listed By:Employer
• Company Size:1001-5000 Employees
• Career Level:Mid-level

Description:

Looking for 2+yrs of experience into Call Center /Customer Service

Excellent Communication skills in Arabic and English

Immediately available to start

Salary-AED 4500+Standard Benefits

Interested candidates kinldy walk in to the below location on Sunday 26th Aug between 9.00 AM-12.00 PM

Dulsco Head Office

Al Quoz Industrial Area 4

Once you reach the location kindly come backside of the building on Ground Floor.
Metro route to get here: Easiest way via Metro. Please alight/get down at First Gulf Bank Metro Station and take feeder bus F25. Get down at Al Quoz Dynamic Industries Station (Bus Stop is in front of DULSCO Head office; approximate 20 minutes from metro stop).

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Marketing Coordinator - CHalHOUB GROUP

Marketing Coordinator - EGP - Ralph Lauren

What you’ll do 

• You will develop the adapted tools to implement the strategy by market/store (with a focus on UAE )
• You will use marketing KPIS to measure brand and marketing activities
• You will be responsible for CRM activity and reporting
• You will coordinate, organize and ensures implementation of the operational in-store action plan to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
• You will implement marketing strategies & action plan given by Senior Brand Marketing Executive to improve brand’s performance
• You will be responsible for consumer knowledge, segmentation and lifecycle by country/city/store
• You will optimize service & in-store experience
• You will assist in the development of the sales force animation program
• You will monitor Store KPI’s
• You will maintain budget sheet for allocated markets
• Additional tasks might be required, in reasonable alignment with the job role

What you need to succeed in this role 
In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility 
UAE National with Family book (Khulasat Al Qaid) 
Education: - University Degree in Business or Marketing 
Graduate from recognized Business Schools or Universities 
Previous Experience 1 to 3 years of relevant experience 
Marketing of global brands in FMCG, Luxury, B to B, Brand development, ideally for multiple networks and multiple markets 
Linguistic Skills English - Required 
Arabic and French is an advantage 

We can offer you:

• The opportunity to build a career with a world-class luxury retail marketing team
• Staff discounts at all participating Chalhoub partner brands
• The chance to live and work in a dynamic regional retail hub

APPLY: https://www.chalhoubgroupcareers.com/job/Marketing-Coordinator-EGP-Ralph-Lauren/488527701/?feedId=247301&utm_source=Indeed&utm_campaign=Chalhoub_Indeed&source=Indeed

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Administration Officer

Administration Officer

We are looking for an Admin Officer for an online marketing company in Dubai.
Trilingual : English french and Arabic speaking candidates.
Gender : Any

Min Experience: 3 Years

Salary : AED 6000 
Temp/Perm: : Permanent

Location : United Arab Emirates

Posted Date: June 20, 2018

APPLY: http://www.parkerconnect-me.com/view_jobs.php?job_id=2262

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Customer Service Representative

Customer Service Representative

Graviton Interiors - Dubai

Key Responsibilities

• Process purchase orders received from TPPs and direct customers within the assigned territory.
• Update of backlog and revenue recognition files and drive Daily management.
• Invoice in a timely manner including monthly billings
• Preparation and submission of export documentation to ensure timely revenue recognition.
• Concisely communicate order status to TPPs and direct customers.
• Handling all customers calls by taking ownership and responsibility
• Managing customers inquiries such as pricing, stock availability, delivery, order status and product information
• Work closely with commercial operations and internal support functions to drive growth and continuous improvement.
• Interface with Sales Administration / Logistics / Purchasing to confirm delivery / installation / warranty terms for Instrument order
• Support commercial forecast accuracy by providing estimates throughout month
• Instrumental in integration of newly acquired businesses.
• Mentor and support colleagues in team

Required Skills

• Minimum 5 years’ experience in a Customer Support role
• Knowledge in export processes is required
• Good IT skills and experience in using ERP
• Ability to demonstrate the mindset and use of methodology to drive continuous improvement
• Fluent in English and French (Arabic language is an advantage)
• Excellent organizational competencies with attention to detail
• Enthusiastic with strong communication skills

APPLY: https://www.edarabia.com/customer-service-representative-dubai-uae/?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

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Team Leader- Customer Service

Team Leader- Customer Service

Ki Consulting - Dubai

• Monitor team performance

• Enable development opportunities for team through participation in big initiatives.

• Assist team members who are new to the process.

• Prepare development plans for team members and track their implementation.

• Answer queries raised by the team.

• Undertake call/email /Chat monitoring and undertaking the necessary follow on action

• Ensure team adherence to discipline & company Policies.

• Prepare ad-hoc reports / incentive sheet, etc.

• Provide inputs through forums to improve work procedures that can enhance overall team performance.

• Communicate the shift timings to the advisors

• Mark Attendance for the team and shift

• Cascade updates or information to the team through buzz session or nominate a team member to conduct the same.

• Monitor calls

• Conducting one on one sessions & team meetings

• Provide feedback and coaching to the advisors.

• Study the team data to analyze and draw trends

• Track attrition and performance regularly

• Handle escalations

• Conduct quarterly audits for leave cards and other documentation.

• Provide updates to Team Manager regularly with respect to the performance of the team and any issues faced by them.

• Initiate CAP/DAP/EDP as required

• Co-ordinate with the Quality Team on quality improvement

• Real time queue management

Job Type: Full-time

Salary: AED5,500.00 to AED6,500.00 /month

Experience: Team Leader: 2 years (Required)

Education: Bachelor's (Required)

Location: Dubai (Preferred)

Language: English (Required) / Arabic (Required)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=89fd922fa185985f

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Call Center Agent / Customer Service Representative

Call Center Agent / Customer Service Representative

NestleWaters - Jebel Ali Freezone

We required Call Center/telesales/Customer service Agent Female Arabic and English speaker, 20 to 28 years age. should have 1 to 2 years experience in call center and telesales. candidate on visit visa is preferred please send your CV attached with This add.

Job Type: Full-time

Salary: AED2,500.00 to AED3,500.00 /month

Experience:

• Call Center: 1 year (Required)
• customer service: 1 year (Required)

Location: Jebel Ali Freezone (Preferred)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=8765160994152e60

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Female Customer Service Representative (Arabic)

Female Customer Service Representative (Arabic)

Ourshopee.com - Dubai

URGENTLY REQUIRED

CALL CENTER/CUSTOMER SERVICE REPRESENTATIVE (FLUENT IN ARABIC)

We are looking for Call Center Representatives who can Read, Write and Speak ARABICfor an expanding company in Dubai. You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company’s services, collect information on the client’s requirements, up sell services and conduct follow-up calls.

- Manage incoming calls and customers service enquiry

- Routing the issue to correct team by understanding the issue properly.

- Should act as a first point of contact for customers for all issues service support.

- Follows up on escalated and re assigned service support requests and tickets

- To represent the Customer Service Center on groups as required.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of all conversations in our call center database

Job Types: Full-time, Permanent

Experience: customer service: 1 year (Required)

Location: Dubai (Preferred)

Language: Arabic (Required)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=56176dd097bee772

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Receptionist/ Customer Service

Receptionist/ Customer Service

Spider Business Center - Dubai

AED3,500 - AED4,500 a month - Full-time, Permanent

We are currently seeking a highly motivated, enthusiastic, committed FEMALE Receptionist with excellent communication skills. The candidate needs to have at least 2 years’ experience in the receptionist field and Real Estate.

• Welcomes clients and visitors by greeting them in person or on the telephone, taking inbound and outbound calls.

• Able to multi-task

• Very strong telephone/ email skills

• Must be proficient in organizing the schedules and bookings

• Maintains safe and clean reception area by complying with procedures, rules and regulations

• Contributes to team effort by accomplishing related results as needed.

Must attach photograph onto CV.

Job Types: Full-time, Permanent

Salary: AED3,500.00 to AED4,500.00 /month

Experience:

• Customer Service: 2 years (Required)
• Receptionist: 2 years (Required)

Language: Fluent English (Required)

APPLY: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=5f7a57dcb8732e6a

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Moroccan female customer Service

Customer Service candidates

Urgently Required Moroccan female customer Service candidates

Expert Labour Supply Services - Dubai

AED3,400 - AED3,500 a month

Full-time, Permanent

thank you

Job Type: Permanent

Salary: AED3,400.00 to AED3,500.00 /month

Experience:

• call center: 1 year (Preferred)

Interested candidates send the CV on whats-app 0522380522

Or Apply from: https://www.indeed.ae/jobs?q=Customer%20Service&l=Dubai&jt=fulltime&ts=1534349592599&rs=1&fromage=last&vjk=2fbdce64ba01954c

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Walk In Interview .. Customer Service Representative

Customer Service Representative

Walk in interview

Innovations Direct Employment Services LLC

Urgent hiring for the position of a Customer Service Representative for a leading finance company here in the UAE.

Please find the below criteria for the interviews:

*Candidates only on a Visit/Tourist/Cancelled Visa's shall apply.
*Candidates with the current experience in a Call Center shall only apply.
*Candidates with a previous experience in a Call Center, before 2016 will not be entertained!
*Only Jordanians, Sudanese, Palestinians, Syrians, Lebanese, Moroccans, Somalians & Tunisians shall apply!!
*Excellent communication both in Arabic & English preferred!

Interested candidates can walk-in tomorrow, 9th of August, Thursday 2018 anytime between 10:00 A.M to 12:00 P.M at the below mentioned address:

Innovations Group, 23rd Floor, Cluster – W, Tiffany Tower, Dubai Marina JLT, DAMAC Properties Metro Station, Exit-1.

Job Type: Full-time

Salary: AED5,000.00 to AED6,000.00 /month

Experience: Customer Service: 1 year

Location: Dubai

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Call Center Agent and Support Team

Call Center Agent and Support Team

IMS - Dubai

AED4,000 - AED5,000 a month - Temporary

We are looking for experienced and talented " Call Center Agent and Support Team"candidate in Husband sponsor visa or Father Sponsor visa

Gender: Male and Female

Nationality: Any Arabic nationality

Language: Arabic and English

Location : Dubai

Job Type: 15 October 2108 to 28 February 2019

Age : 20 to 27 years old

Salary: Negotiable

Experience: 2 year

Job Skills:

- Relevant tertiary qualification of at least one year.

- Must be Bilingual knowledge of Arabic and English is mandatory.

- Excellent leadership and interpersonal skills.

- Ability to manage and motivate staff within a team environment.

- Good decision making and problem-solving skills.

- Attention to detail, initiative and set high standards.

- Ability to priorities work and workloads across a team.

- Able to work under pressure.

Job Type: Temporary

Salary: AED4,000.00 to AED5,000.00 /month

Experience: Call Center: 1 year

Language: Arabic

APPLY: https://www.indeed.ae/jobs?q=Call%20center&l=Dubai&ts=1533719632620&rs=1&fromage=last&vjk=b59ff1b438725c17

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Call Center Executive

Call Center Executive

• Career: Entry Level
• Job Location: Dubai
• Experience: 1 - 2 Years
• Job Type: Full Time
• Email: careers@blsindiavisa-uae.com
• Street: Bank Street
• City: Dubai
• 
  

Description

We are looking for a Call Center Executive to work with us in Jordan.

Job Responsibilities:
1. Answering phone calls in a polite way
2. Customer query handling over the phone.
3. Explaining customer about documents required.
Skills Required
1. Customer Service skills.
2. Good communication and interpersonal skills.
3. Communication skills required in Arabic, English and French
4. Ability to provide solution to the customer.
Working location in Jordan.

• 
  

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Male HR Assistant (Only Arab Nationality)

• Industry: Food & Packaged Food
• Job Location: Dubai
• Experience: 2 - 5 Years
• Job Type: Full Time
• Gender: Male
• Contact No.: 971 4 2951117
• Email: cv.dxb18@gmail.com

Description

Urgently looking for a Male HR Assistant(Only Arab Nationality) with a leading group company in Dubai UAE.

-Min 2years experience in HR Function.
-Candidate should have hands on experience in recruitment & selection.
-Candidate should have knowledge or experience in Payrolls and other HR administration function.
-Candidate should know fluently French , Arabic, English.
-Flexible to travel to other countries for any business meeting.
-Will prefer if candidate can join immediately.

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Arabic Client Servicing Executive

Arabic Client Servicing Executive

• Job Location: Dubai
• Salary: Unspecified
• Experience: 5 - 7 Years
• Job Type: Full Time
• Contact No.: 043416288
• Email: irishgill.redevents@gmail.com

JOB DESCRIPTION

• Meeting with potential and existing clients to increase opportunities to increase market share and revenue for events.
• Developing proposals, quotations and tenders for enquiries and negotiating terms to secure sales opportunities to meet targets.
• Negotiate, close deals, and work closely with clients to assess and understand current and
future needs & account management.
• Produce detailed proposals and concepts for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets).
• Working with the event management team to identify new opportunities to deliver innovative event management services.
• Involving the event team to win new deals as a team and interact closely with the client to ensure smooth interaction and successful execution.
• Participate in marketing activities to increase brand awareness and gain new clients.
• Attend events for networking and to secure new business opportunities to create a pipeline of sales opportunities.

QUALIFICATION: Bachelor’s Degree.

EXPERIENCE: Minimum 3 years’ experience in the Event / Media industry.

REQUIREMENTS

• Excellent client facing skills with the ability and confidence to set up new business opportunities and hold new client meetings.
• Advanced market knowledge for events industry.
• Strong negotiation & decision making skills.
• Good team player and Ability to handle pressure and be delivering within deadlines.

PREFERENCE
. Fluency in Arabic (Read/ Write/ Speak)
• Arab National/Indian/Pakistan – Female/Male

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Walk In Interview August 09,2018 -Customer Service Representative

Customer Service Representative

Walk In Interview August 09,2018

Callix Call Centers Services LLC - Dubai Silicon Oasis

Walk In Interview August 09,2018

Address: - 909 - IT PLAZA, DUBAI SILICON OASIS

Designation: -Customer Service Representative

Time 11:00 am - 2:00 pm

Responsibilities

- Managing large amount of incoming calls
- Maintaining clients account by recording callers query.
- Must be fluent and have Excellent command of the languages.
-Team player
-Resolving customer complaints via phone,email or chat .
-Ability to multitask, prioritise and manage time effectively .
-Strong phone contact handling skills and Actively listening.
-Follow communication procedure,guidelines and policies.
-Resolving product or service problems by clarifying the customer's complaint; providing solution based on clients needs.

Requirements Experience in call Center

Languages : English and Arabic

Experience : - 4 years

Contact no: - +971 4 5217554

Job Type: Full-time

Salary: AED2,500.00 to AED3,000.00 /month

Experience: Customer Service: 4 years

Language: Arabic

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Call Centre Agents .. Walk-in interviews

Walk-in interviews - Call Centre Agents

Cupola Teleservices Limited

Required skills and experience: 

∙ Excellent Arabic & English (both) spoken & written communication skills
∙ Relevant contact centre or customer service experience
∙ Proficient in MS Office with good typing skills
∙ Must be flexible to work in rotational shifts and public holidays
∙ Available to start immediately
∙ Age: Must be below 35 years
Good performance may lead to bonus and a higher salary structure*
*Terms and conditions apply.

Salary Package: AED 3,700 + transportation + benefits as per the U.A.E labour law.

Walk in interview dates:

August 8 & 9, 2018 - Time: 9:30 a.m. to 12:30 p.m.

August 11, 2018- Time: 9:00 to 12:00 p.m.

Dress Code: Interviews to be attended in proper business formals.

P.S. Please carry a copy of your updated C.V along with a passport and visa copies.

Interview Location: Cupola Teleservices, Building no: 8, Dubai Outsource City, Next to Dunia, Al Manama Street.

Applicants who have been interviewed before will not be considered for interview.

Only suitable candidates with relevant work experience and meeting the job requirements will be interviewed for this position.

Job Types: Full-time, Permanent

Salary: AED3,700.00 /month

Experience: Customer Service-Call Centre: 1 year

Language: Arabic

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