CALL CENTER AGENT / CUSTOMER SERVICE AGENT

CALL CENTER AGENT / CUSTOMER SERVICE AGENT

Job Description

Language - Must be Bilingual (Arabic + English)

Total Monthly Salary – 4,500/-

• Excellent English and Arabic communication skills.

• Gender: Any

• Age: Maximum 35

• Education: Bachelor/Diploma.

 Candidate should have 2 years’ experience in call center – telecom sector. (international call center experience is preferred)

Candidate should have a technical support back ground. (LAN, WAN, Router configuration, TCP/IP knowledge ... etc.).

 (Candidates must have basic IT technical background related to Intern/Network/Mobile phone/Network Protocols such as HTTP, FTP, SMTP etc.)

Responds to customer inquiries; provides routine/complex information; handles complaints; follows up on issues; seeks/gives feedback.

- Customer Care and Support

- Team orientation

- Customer Satisfaction/Service Quality

- Communication Skills (verbal and written 

APPLY: http://www.starservicesuae.com/SSCareers/feStarService/JobDescription.aspx?RID=OHPysEDc38/cOQ32ko6XqOWV1Ij2rCSnUb5zxxPaGJ+0eY4fVSGq+Q7gOtutxo/BJLi2MPuaqHQGpyoqSOA6wseNkECoKR9jdFh8FAPhtlbE4S5RlW8XmpDMbTmz9/OvbkJjZ89AwKQWAeNhOAmMskhN5Z7mpfVzi0KznBDmTWk=

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